Shel Horowitz’s Monthly Frugal Marketing Tip, March, 2008
Vol. 11, #10

It’s kind of funny, but it took me quite a while to begin actually marketing on social networking sites. I’ve been on LinkedIn for probably five years, MySpace for maybe a year, and several others (Ning, Ryze, Eons, probably more I’m forgetting). But it was only when I joined Facebook in October, and then shortly thereafter found my way to Plaxo and CollectiveX that I finally started using them to really do some business.

It’s kind of odd that it took me so long because I’ve been marketing very effectively on their predecessors–email discussion groups or web-based forums and bulletin boards–for over a decade, and I first wrote about the idea of marketing online via many-to-many groups way back in 1991, when I wrote Marketing Without Megabucks.

And I freely admit there are bugs to be worked out. Some of the interfaces are confusing. I find that I see a screen and find two or three things I want to follow, and then after I’ve followed one I can’t always get back easily to the next one. The e-mail notifications seem to be very erratic; sometimes I’ll sign on and find a dozen posts I should have been notified about.

Yet in the few months that I’ve been participating actively, I’ve found that there’s a lot of good to be had. A few examples:
* I get notices from a Facebook group called “If I can help out a reporter, I will”–Peter Shankman, a well-known NYC PR, guy posts notices from journalists looking for sources. There’s a lot less competition from other responders compared to some of the other media services, and the price is right (zero). Very few of the leads are relevant to me, but if I get covered in even one major publication, that’s well worth participating.
* The owner of a large marketing agency on the West Coast had a long talk with me about the possibility of opening up an East Coast division for him. This is in the formative stages, but should it materialize, it would be a major step forward in my business. I met him on Plaxo.
* This same person connected me with a like-minded gentleman only an hour away from me. I’m scheduled to meet him in person later this month when he attends my speech. And all three of us have a number of ways we can co-market.
* Facebook allows me to post my blog into my profile, potentially exposing it to many, many more readers.
* When I post something to my blog that I think will be relevant to some of my social networking communities, I can post the link and a comment. I can also do this for links I didn’t write, but which others will find useful, and this boosts my standing in these communities.
* The France-based founder of two of the communities I participate on through CollectiveX had a long phone call with me, and will be looking for chances to bring me to Europe to speak at his conferences. And if that happens, I can finally bill myself as an international speaker (a goal of mine for several years).
* Industry experts who no longer respond to e-mail can often be reached through social network sites.

Next month: Specific strategies to use on social network sites

Shel Horowitz’s Frugal Marketing Tip - October 2007

Mark Twain once apologized to one of his correspondents for writing a very long letter, noting that he didn’t have time to write a short one.. Anyone who’s had to write copy for a very tiny format such as pay-per-click ads can certainly relate.

Pay-per-click offers one of the smallest workspaces of any advertising medium. It’s like a small classified ad. You get a headline, a few words of text, and a web address (which I’ve left out of the examples). Yet fortunes have been made with pay-per-click campaigns.

I went to a random page on one of my own sites to grab the largest and smallest ads I saw. It happened to be the page on the speeches I have available; these are two of the four ads shown at that moment (they will rotate as Google’s inventory and displaying formulas dictate).

Effective Presentations
Learn How To Overcome The Ten Myths Of Public Speaking. 1 Day Seminar.

The body text is just 13 words (the first two words are a headline, in bigger type).

Speeches
Looking for speeches? Find exactly what you want today.

That’s a one-word headline, nine words of body copy.

Is that enough to say *anything* useful?

Yes, actually. This ad showed up on my frugal fun ideas page:

Creative Romantic Ideas
New Romantic Ideas Added Weekly. Easy To Search And Completely Free!

It’s easy to see where someone who was surfing around looking for something different than the usual dinner-and-a-movie might be curious enough to click. And it’s only 11 words.

In my case, I didn’t click because I didn’t want Google to think I was pumping up my commissions (grounds for terminating the program). But Google ads always display the URL, so I simply typed it into my menu bar.

Just as in writing any short-form copy, your goal is to grab the reader’s attention and pull that person to take an action–in this case, the action you want is a click on the link.

Let’s say I wanted to write an ad for my sixth book, Principled Profit: Marketing That Puts People First. The book is about the idea that ethical businesses are well placed on the road to success, if they understand how to harness the marketing advantages that this position opens up.

I might start with a grabber headline like
Ethics Equals Profits
Ethical Biz is Profitable
Ethics Equals Success
Forget Market Share–It’s Profit You Want

The nice thing about PPC is that I could test each of those before settling on one. And some researchers report that something as simple as changing one word, or flipping the position of a word, can make enormous differences in the return. If you authorize enough clicks, you can have meaningful results in hours. Also, nothing prevents you from running several different ads if they all pull well.

Similarly, I’d test variations on the body copy. But you want to measure not only clicks but also conversions: people who take the next desired action once they get to your landing page. An ad that pulls a lot of clicks but few conversions will waste vast sums of your money very quickly, whereas an ad that gets clicked enough to stay prominent in Google’s rotation but attracts a much greater percentage of actual prospects could be one of the most effective forms of paid advertising you can create.

In my case, the first thing I want to do is discourage non-readers. So I say right in the body copy that it’s a book. So these are some variations I might test:

Award-winning 160-page book, Principled Profit, shows how. (seven words)

Chicken Soup Co-Creator Jack Canfield praises Principled Profit book. (nine words)

Chicken Soup Co-Creator Jack Canfield praises Principled Profit book. Find out why. (twelve words)

Jack Canfield, Jay Levinson, Mark Joyner, 76 others all say, read this book. (fourteen words–but at 76 characters, it might be over Google’s character limit. If it is, I could change “all say,” to a colon.)

The last headline above is going for a different market segment than the others, so for that variation, my copy might read:

Profit when customers just have to tell friends. Award-winning book explains. (11 words)

As you might guess from a careful reading of this article, I haven’t actually tried PPC ads for this book. In fact, I’m kind of a greenhorn at the whole thing. I did a PPC campaign many years ago on GoTo, now known as Yahoo–before Google even took ads.

But it’s something I’ve wanted to try for PrinProfit for a while, and writing this series will move me closer to it. It takes time that I don’t have at the moment–to write the ads and landing pages, test, track the results, and analyze what’s working, and then repeat the cycle as you refine your campaign–but when I get caught up, I’ll experiment–and I’ll let you know the results. I’m planning to redesign the Principled Profit website, and as I do this, I’ll be looking at how to set it up so it’s friendly to PPC campaigns.

Of course, you do have the option to pay an expert to run your PPC campaign for you–but that’s more than I want to invest.

OK, now that you read the July main article and understand the concept of pay-per-click (PPC) advertising, the next step is figuring out what keywords to bid on.

Your goal: very affordable but very targeted traffic, and enough of it to keep your ads active (and your cash registers humming).

The way to get it: highly specific keywords–or, more accurately, key phrases.

Let’s take an example: I’m a copywriter. If I bid on writing, an extremely general term, I discover on Google that there are 319,000,000 results–yikes! Changing “writing” to “copywriting” brings it down to a still-unmanageable 11,600,000 results, and there are so many sponsored ads that they don’t even fit on one page! There are eight sponsored listings on the first page, and ten more on the second page (two form the same companies). You can guess that a top five position is going to cost several dollars per click.

But the more specific we make it, the better we’ll do. If I type in “book jacket copywriting” (in quotes, for an exact match), Google only finds 49 pages in natural search–quite a difference from the 11 and a half million for just plain copywriting. And only five paid ads show up–of which three are about securing copyright (a completely different animal), one is one of the general copywriting ads from the previous example, and one is four a copywriting course.  So I could absolutely own this category with a carefully worded ad about book jacket copywriting.

But we’re not done yet. We’ve got to find out if anyone is actually searching for this phrase. So I sign in to my Google Adwords account, and I discover that yes, I could dominate this category, and pay just pennies–four to ten cents per click. But there’s only one problem: This phrase gets so little traffic that Google can’t even estimate the volume, placement, or cost per click! Same thing if I just search for “book copywriting.”

So I wouldn’t get enough clicks to keep my ad active, and there’s no point. I decide not to buy the ad (as usual when I play with this stuff), and am out nothing except a few moments of my time. Isn’t this better than running a pricy magazine ad that turns out to be a lead balloon?

And you? What key phrase can you find that meets these criteria?
* Low cost to bid and get decent placement
* Enough people searching that you get at least a few clicks per day
* Key phrases targeted to attract buyers, and not tire-kickers (very important when you pay every time someone clicks)–and that’s what we’ll talk about next month

Recommended book to supplement this article: Grassroots Marketing: Getting Noticed in a Noisy World, which has nine full chapters on Internet/online marketing, with lots of cost-effective strategies you may not have come across elsewhere.

Coming in parts 3 & 4:

October: PPC Copywriting

November: Fast And Effective PPC Testing Strategies

Among the many sweeping changes the Internet has brought in the last decade is a powerful reinvention of the centuries-old marketing form of classified ads. Popularized by Google and its amazing ability to match the content of a page with (mostly) appropriate ads, pay-per-click advertising (PPC) has completely changed the advertising world. And somehow, I haven’t talked about PPC before in my newsletter. For the next four months, we’ll fix that.

In the old days, classifieds were much-loved by direct marketers because they were trackable. You could easily use a department number or other device to find out how many people responded to the ad. If you were lucky, you might have been able to negotiate payment based on the number of inquiries or orders. Otherwise, you had to pay based on circulation.

But…back then, there was a long learning curve. In some cases, you had to place your insertion order months in advance, and results would trickle in for weeks after publication. If you committed to three months in a row, you wouldn’t know if you were wasting your money or making a fortune–and you also would either have to recommit to the ad before the results were in, or wait another several months to reinsert on the basis of meaningful data. And even if you were doing an “A/B split”–testing different versions in different parts of the print run, it was a long time before you really had the data.

The first attempts to bring the classified model to the Web were horrible: pages and pages of un-classified (or very loosely organized, at best) ads thrown up on a web page with no other content; the only people who saw them were other entrepreneurs placing their own ads. Yuck!

Pay-per-click on the Web changed all that. It combined the strengths of the print model–careful classification by subject, targeting to specific audiences–with the strengths of the Web: searchability, quick response. And it added something from the model of print display ads: the classifieds were right up next to relevant editorial content. Even better, most websites using classifieds quickly went to PPC, so that marketers only paid for results.

Google is not the only player (there are hundreds, including Yahoo and MSN)–but Google did a few things that were very, very smart:

• Created algorithms to automatically analyze a page’s content and retrieve very appropriate, relevant ads that people would actually click on; though sometimes you can search for a term and get ads that are waaay off base, overall, its accuracy is astonishing.
• Made partners of hundreds of thousands of websites that could monetize their own content by letting Google automatically display ads–thus providing far more “eyeballs” for the ads!
• And of course, thoroughly integrated PPC results into its own search results pages, as did the other PPC engines.
• Fine-tuned the process so that the most popular ads get displayed more frequently, even if they aren’t the highest bidder
• Allowed advertisers to participate at a very low entry cost, test extensively, and refine their ad strategies on the fly.

So now, a marketer can roll out a new website, start PPC campaigns for carefully targeted keywords, and if the budget is high enough and the search terms popular enough, measure the results within hours, change some elements, and test again.

Recommended book to supplement this article: Grassroots Marketing: Getting Noticed in a Noisy World, which has nine full chapters on Internet/online marketing, with lots of cost-effective strategies you may not have come across elsewhere.

Coming in parts 2, 3 & 4:
August: Keyword Analysis

September: PPC Copywriting

October: Fast And Effective PPC Testing Strategies