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Note: Shel Horowitz's book, Principled Profit: Marketing That Puts People First, contains a great deal of other information about the interplay of marketing and social change, and ways to move a business toward both environmental and economic sustainablity. "It's not how far you fall, it's how high you bounce when you reach bottom." I wish I knew who said that, because I have spent the last two years testing this theory and now know I have plenty of bounce in me. Two years ago when the Internet began to rock and rumble on an economy rollercoaster I thought that would be my biggest struggle. Staying on top and moving forward in the ever changing economy became my focus. Then life laughed at me by throwing me a bigger curve. I discovered that my biggest struggle wouldn't be about business but about life. I got cancer. The big "C" word that even with today's medical miracles brought fear and trepidation to my soul. At first I thought, "Okay, no big deal. I'll have chemo, I'll run my business, everything will be fine." Keep in mind that I was a 17-hour a day working war horse that had workaholic stamped on my forehead. I was proud of that. I was -- until the real war started. The war with my body and soul that gave me back my life and taught me a great deal about running an efficient business along with having a real life. Okay I admit, as it goes, I'm not the fastest learner in the west. It did take nearly two years for all the lessons to really sink in. First, I pretended it was no big deal, then I thought, "It's a huge big deal", then I found my pace and started to learn which is when I started to heal both body and soul. And now I'm back, having bounced a few hundred times and the better for it. So, here is what I learned about running a better bouncing business having survived a two-year struggle to live. 1. First On The List, Time Off Is Not A Sin, But A Necessity. 2. Anger Isn't Worth Toting Around. Business comes with its levels of anger. Those client's that "never" get it, the complainers, the accusers, the cowards who turn brave in email. Anyone in business on the Internet knows what I'm talking about. The trouble is, if you're internalizing all of this riff raff your stifling your business energy. Bottling it all up will only build a bottle bomb set to go off at the most inconvenient times. Learn to process those frustrations. The best advice ever given to me was to write an email to the "accused" and then mail it to myself. Preset your subject lines so that when that email returns to you it automatically goes into the trash. This way you keep your professionalism, but get it out at the same time and no one gets hurt. Let other people be responsible for their emotions. If you have an angry client, give them room to deal with it, and then look to find solutions. Just because your client is angry does not mean that you are at fault and it certainly does not mean you have to join them in their emotional roller coaster. Be kind to yourself. Be in control of your emotional harmony. 3. Families Are Forever, Money Isn't. 4. Persistence ISN'T Just A Good Idea. 5. Follow Up Or Fall Out. Okay, this is a biggie. In the Internet world, there is a great deal of silence between you and your client. There generally isn't an office they can pop into to check you out, so follow up becomes even more important. I had amazing doctors through my sickness and what they had in spades was the follow up. I never felt alone, and it was then that I knew my clients should never feel alone either. 6. Passion Equals Courage. Passion comes from the most unlikely sources. I didn't realize until I had gotten sick that I had lost my passion. Oh, I was working long hours, and putting everything I had into my business, but I didn't feel anything anymore. I had lost myself in my work. After my second round of chemo I discovered my passion again, my passion for life. And with that passion came courage. The courage to risk, the courage to feel, the courage to believe. Once I had that back, I started making changes to my online businesses that brought back my energy and enthusiasm. In order to find the courage to take new risks, you need to find your passion again. 7. Fight Like Your Life Depends On It. Never say die. No one has said it better than that. That includes your business. If your business is important to you, if you love it but it's struggling, dig your heels in and fight, fight, fight. Find out what you need to do to stabilize your business by learning from others. Ebooks, online experts, ezines, books, hard-copy magazines, online courses and more can help you gain the knowledge you need to push your business forward. Dig out everything available and don't stop until you succeed. 8. Listen To Instincts Instincts really kick in when you get sick. I'm not sure what it is, but life's real traumas energize your instincts and suddenly what you couldn't hear comes in sounding like a megaphone from your soul. Your instincts are you inner road to success. I had lost touch with mine until I got sick and then all the things that weren't working for me suddenly became clear as glass. I recently read a book called "The Joy Diet". It's intended to help you find more joy in your life. One tool is to spend 15 minutes a day in complete silence. Once I started practicing this, I realized that my instincts were also becoming more and more honed. It's such a simple exercise that can make a huge difference in your life and your business. 9. Whiners Never Win. 10. Cancer Teaches You About Life, and Yes Work is Part of That. Anne Marie Baugh is a noted online publicist and e-commerce marketing expert. She owns nine successful, self-propelling, online businesses grossing over half a million dollars a year. She can help YOU do it too. To propel your business into overdrive, please visit: https://www.Write-Promotion.com Note: Shel Horowitz's book, Principled Profit: Marketing That Puts People First, contains a great deal of other information about the interplay of marketing and social change, and ways to move a business toward both environmental and economic sustainablity. |
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